Wood Floor Care

Hardwood floors are an investment and maintaining them is easy. By consistently cleaning them, you remove dust and dirt before they scratch and dull the finish. You can have beautiful hardwood floors that last a lifetime. Foot traffic contributes to wear on your floor. We recommend cleaning your wood floor often. Keep your floor free from dirt and dust to help prevent scuffs and scratches. A clean floor will last longer.

Helpful Tips

• Tools for cleaning your floor – a mop paired with a machine washable, microfiber pad for dusting and cleaning. Electrostatic action attracts dirt, micro particles and common household allergens.
• Do not use water and vinegar, soap-based cleaners, wax or steam cleaners on your hardwood floors. Vinegar and water will dull the floor’s finish over time, while soap and wax leave residue. Steam cleaners put heat and excessive water on your floor, which can lead to cupping and long-term damage.
• Protective mats can further your floor’s life. Use natural rubber rug runners with a waffle pattern in entry ways or high traffic areas, and use felt floor protectors on furniture.
• We recommend polishing the floors every 2-3 months with Bona Hardwood Floor Polish and sanding and refinishing approximately every 3-5 years.

Rug Care

Vacuuming is the best way to remove everyday dirt and dust. We recommend vacuuming at least two or three times a week.
In highly traveled areas, you may need to vacuum as often as once a day to keep soil from accumulating.

Immediate Action on Spills

Taking immediate action in the case of spills will lessen the chance of staining.
The following action will help you prevent stains from setting in.

• Never rub a spill. You will only force the spill deeper into the fibers and possibly ruin the nap of your carpet.
• Except for latex paint spills, remove any solids using a spoon or blunt knife. Work from the edge of the stain inward, scraping in the direction of the pile whenever possible. Latex paint, which solidifies on rubbing, should be rinsed with large amounts of water, then gently blotted with white paper towels or napkins.
• Press absorbent white paper (paper towels, tissue, napkins, etc.) gently on the stain and repeat until as much moisture as possible is absorbed.
• Attempt to remove a residual stain with a little lukewarm (not hot) water containing a small amount of carpet shampoo or mild dish washing liquid and pure white vinegar.
• If water fails, the next step is solvent. (Always check the solvent manufacturer’s label for possible toxicity or flammability hazards.) Before attempting to clean, always test the effect of the solvent by applying a few drops to an unseen area of the rug, then blotting with a clean white tissue or paper towel. Any solvent must be used sparingly, and according to manufacturer’s suggestions.
• Apply the solvent directly on the stain and work gently with a spoon handle. Blot out quickly and gently with absorbent white paper until as much moisture as possible is absorbed. Repeat the process until the stain is removed, never over wetting the stain. This can cause rings on your rug.
• If it is not possible to use a solvent, greasy stains may be removed by placing an absorbent white paper on the stain and ironing the paper for a few seconds. This will soften the grease, which is then absorbed by the paper.
• Never walk on a moist area of your rug, as this can distort the pile. A blow dryer can be used to accelerate drying of moist spots.